Our Services

DragonWave Ltd. is more than a product house: we provide a comprehensive set of value-add professional services. Our services support our current product range, visible on this site, plus a comprehensive set of legacy Siemens, Nokia and Nokia Siemens products. In some instances, like microwave link planning, we can support almost any third-party products. 

Our services fall in the following five categories:

  1. Point-to-point microwave link planning and consultancy for DragonWave, Io and third-party microwave radio products.
  2. Product training for all current and selected* legacy products in our portfolio.
  3. Product helpdesk for DragonWave, Nokia (Siemens Networks) microwave radio solutions, switches, and the NetViewer Network Management System – including legacy products. Product helpdesk for all Io unlicensed band point to point & point to multipoint microwave radio systems and all Io Enterprise Wi-Fi products. 
  4. Repairs for Siemens, Nokia, Nokia Siemens Networks and DragonWave microwave radio outdoor units, indoor units & switches.
  5. Warranty extension for Siemens, Nokia, Nokia Siemens Networks and DragonWave microwave radio systems & switches – including selected legacy products. Warranty extension for all current Io unlicensed band point to point & point to multipoint microwave systems and all Io Enterprise Wi-Fi products.

*Horizon Compact, Horizon Compact+, Horizon Quantum, Harmony Hub800, Harmony FM200

Microwave Radio Link

LINK PLAnning & Consultancy

Our Services - Product Training

Product training

Our Services - Product Helpdesk

product helpdesk

Product Repair

product repair

Warranty Extension

warranty