Product Helpdesk

Desperate for some help? Allow us to lend you a hand!

PRODUCT HELPDESK

DragonWave Ltd. caters for a 24/7 helpdesk, accessible to our valued clients. Our helpdesk assists you to isolate faults in your network, diagnose faulty equipment quicker, fix issues that can be fixed remotely, optimize the configuration of our network elements and get your networks back in shape in the shortest period. 

Our helpdesk service is part of our standard in-warranty service, and it is also part of the warranty extension package.