Product repair ensures continuity of the network operation, by getting malfunctioning network elements back on their feet. It extends network elements’ life cycle, limiting Total Cost of Ownership (TCO) by “sweating the assets”.
Repair is an alternative to replacement and is often the most affordable and environmentally friendly option, contributing to the sustainability of the telecommunications industry.
Product repair and helpdesk are typically the prime building blocks of our Warranty Extension packages. DragonWave Ltd. can repair a very broad array of current and legacy network elements, including but not limited to:
Current Products
- Harmony Enhanced
- Harmony Enhanced MultiCarrier
Legacy DragonWave Products
- Harmony Radio (FlexiPacket MultiRadio)
- Horizon Compact (best effort)
- Horizon Compact+ (best effort)
- Horizon Quantum IDU (best effort)
- Horizon Quantum ODU (best effort)
Legacy Nokia Siemens Networks Products
- FlexiPacket Radio
- FlexiHybrid IDU
- FlexiHybrid ODU
Legacy Siemens Products
- SRAL XD IDU
- SRAL XD ODU
Legacy Nokia Products
- FlexiHopper FIU19 / FIU19E (FlexiHopper IDU)
- FlexiHopper ODU
For inquiries about our product repair service and repair pricing, please contact our Director Customer Support.